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Yoga Kawa Inc.

Privacy Policy

yogakawa.com

Last updated: March 2026

Your privacy matters to us. This Privacy Policy explains how Yoga Kawa Inc. (“Yoga Kawa,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website at yogakawa.com, book classes or events, purchase products, or otherwise interact with our services.

Yoga Kawa Inc. is a federally incorporated Canadian corporation. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Summary

  • We collect anonymous statistics about your visits to our website, such as which pages you viewed.
  • When you book a class, create an account, or sign up for our newsletter, we collect personal information such as your name and email address. We take great care to keep this information safe and will never share it with others without your express permission.
  • We never share your personal data with third parties except to help us deliver our own services (e.g. payment processing, email delivery).
  • You have the right to access, correct, and request deletion of your personal information at any time.

These are just the key points. Please read on for full details.

1. Information We Collect

1.1 Information You Provide to Us

When you interact with Yoga Kawa, you may provide us with personal information including:

  • Account and booking information: When you create an account, book a class (puppy yoga, kitten yoga, goat yoga, bunny yoga, corporate yoga, etc.), purchase a gift card, or register for our Yoga Teacher Training program through our WooCommerce-powered booking system, we collect your name, email address, phone number, and billing details.
  • Contact form submissions: When you reach out via our contact form (powered by WPForms) or email us directly, we collect your name, email address, and the contents of your message.
  • Newsletter subscriptions: When you subscribe to our email newsletter, we collect your email address and, optionally, your name. Our newsletter is managed through Kit (formerly ConvertKit).
  • Job applications: If you apply for a position through our Join Our Team page, we collect the information you include in your application.
  • Event photography and media: We may take photographs and video at our yoga events for marketing and promotional purposes. By attending our events, you acknowledge that you may appear in this media. If you prefer not to be photographed, please let the event host know at the start of the session.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

  • Website analytics: We use Google Analytics to understand how visitors use our website, including which pages are viewed, how visitors arrive at our site, and general demographic information. This data is anonymized, so we cannot identify you personally. Google Analytics data is automatically deleted 26 months after your last visit. You can opt out using the Google Analytics opt-out browser add-on.
  • Google Tag Manager: We use Google Tag Manager (GTM) to manage the analytics and advertising scripts that run on our website. GTM itself does not collect personal information but facilitates the loading of other tools described in this policy.
  • Advertising pixels: We use Google Ads conversion tracking and the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns and to serve relevant ads to people who have visited our website. These tools may use cookies to track your interactions with our ads and our site. You can manage your ad preferences through Google Ad Settings and Facebook Ad Preferences.
  • Cookie consent: We use CookieYes to manage your cookie preferences. When you first visit our website, you will be presented with a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time via the cookie settings link in our website footer.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process your bookings, registrations, and purchases
  • To manage your customer account on our website
  • To communicate with you about your bookings, including confirmations, reminders, and follow-ups
  • To send you our email newsletter, if you have subscribed (you can unsubscribe at any time)
  • To respond to your inquiries and provide customer support
  • To improve our website, services, and marketing efforts through analytics
  • To measure the performance of our advertising campaigns
  • To promote our events and services using event photography and video
  • To comply with legal obligations, including accounting and tax requirements

3. Third-Party Services

We rely on the following third-party service providers to deliver our services. These providers only receive the minimum information necessary to perform their functions:

3.1 E-Commerce and Payments

  • WooCommerce: Our website runs on WordPress with WooCommerce, which powers our class bookings, gift card sales, and customer accounts. WooCommerce stores order and account information on our servers.
  • Stripe: All online payments are processed through Stripe. Yoga Kawa never has direct access to your full credit card details. We share information with Stripe only to the extent necessary to process your payments.

3.2 Communications

  • Kit (formerly ConvertKit): We use Kit to manage our email newsletter. When you subscribe, your email address is stored by Kit. Every newsletter includes an unsubscribe link. Learn more about Kit’s privacy practices.
  • WPForms: Our contact and inquiry forms are built with WPForms. Submissions are stored on our WordPress server and may also trigger email notifications.

3.3 Analytics and Advertising

  • Google Analytics: Website traffic analysis with anonymized data. Learn more or opt out.
  • Google Tag Manager: Script management for analytics and advertising tags.
  • Google Ads: Conversion tracking to measure ad effectiveness. Manage preferences via Google Ad Settings.
  • Meta (Facebook) Pixel: Conversion tracking and remarketing. Manage preferences via Facebook Ad Preferences.
  • CookieYes: Cookie consent management. You can update your preferences at any time via the cookie settings link on our website.

3.4 Internal Operations

  • Google Workspace: We use Google Workspace (Gmail, Google Drive, etc.) for internal communication. In the course of supporting you, staff may store your name and email address within these tools.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as described above.

4. Blog Comments

Visitors may leave comments on our blog posts using the WordPress comments system. Your name and comment text will be publicly visible alongside your comment. Your email address is collected but not displayed publicly. Comments and associated data are stored on our WordPress server.

5. Cookies

Our website uses cookies and similar tracking technologies. When you first visit, our CookieYes consent banner allows you to choose which categories of cookies to accept:

  • Necessary cookies: Required for the website to function (e.g. shopping cart, login sessions). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our site (Google Analytics).
  • Marketing cookies: Used to deliver relevant ads and measure campaign performance (Google Ads, Meta Pixel).

You can change your cookie preferences at any time through the cookie settings link in our website footer, or by clearing cookies in your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy:

  • Order and transaction records are retained as required for accounting and tax compliance under Canadian law.
  • Customer accounts and associated data are retained while your account remains active. We delete your data from our servers within 12 months after you close your account or request deletion.
  • Newsletter subscriber data is retained until you unsubscribe.
  • Google Analytics data is automatically deleted 26 months after your last visit.

If you wish for us to delete your personal data sooner, please email us at support@yogakawa.com.

7. Your Rights Under Canadian Privacy Law

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to legal obligations we may have to retain certain records.
  • Withdraw consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us at support@yogakawa.com. We will respond to your request within 30 days.

8. Data Breach Notification

In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada as required by PIPEDA. Notification will be provided as soon as feasible and will include a description of the breach, the types of information involved, and steps you can take to reduce your risk.

9. Children’s Privacy

Yoga Kawa does not knowingly collect personal information directly from children under the age of 13. Some of our events (such as puppy yoga) welcome families with children, but bookings and account creation must be completed by a parent or legal guardian. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

10. Security

Yoga Kawa takes reasonable precautions to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure hosting with access restricted by password and security keys
  • Limiting staff access to personal information on a need-to-know basis
  • Payment processing handled entirely by Stripe, so we never store your full credit card details

While we take great care to protect your information, no method of transmission over the Internet is 100% secure. You are also responsible for keeping your account password confidential. No one at Yoga Kawa will ever ask you for your password.

11. Email Communications

We may send you email communications including:

  • Booking confirmations, reminders, and receipts
  • Responses to your inquiries
  • Our newsletter (only if you have subscribed)

You can opt out of marketing emails at any time using the unsubscribe link included in every email. Transactional emails related to your bookings or account cannot be opted out of while your account is active.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will always reflect the most recent revision. For significant changes, we may also notify you by email. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your privacy rights, please contact us:

Email: info@yogakawa.com

Mail: Yoga Kawa Inc., 539A Mt Pleasant Rd, Toronto, ON M4S 2M5, Canada

Phone: (647) 697-8714